Shipping Policy
Shipping Policy
Processing Time
Orders are processed within 1–3 business days by our fulfillment partner, Supliful. Processing times may vary during periods of high demand or holidays.
Shipping Confirmation
Once your order has been processed and handed over to the shipping carrier, you will receive a shipping confirmation email with tracking information, typically on the 4th business day after placing your order.
Domestic Shipping
We ship to street addresses within the United States and internationally. Shipping costs are calculated at checkout based on your delivery address.
Delivery Time:
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Estimated delivery time is 2–5 business days after dispatch.
Delivery times are estimates only and may vary depending on the shipping carrier, destination, and external factors beyond our control.
International Shipping
International customers are responsible for any applicable customs duties, taxes, or import fees. These charges are determined by local customs authorities and are not included in the shipping cost.
Delivery Time:
- International Standard: Up to 4–6 weeks.
- International Express: 7–21 business days depending on the region and customs processing.
Additional Charges
- Return Shipping: Return shipping costs are the responsibility of the customer unless the product is defective or incorrect, in accordance with our Refund and Return Policy.
- Delays: We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, or other circumstances beyond our control.
- Shipping Insurance: Optional shipping insurance is available at checkout for protection against loss, theft, or damage during transit.
For more information or assistance, please contact us at support@fit4me.io.