Refund Policy
Refund and Return Policy
NUTRIONIKA LLC is committed to ensuring that you are satisfied with the products you purchase from us. If for any reason you are not satisfied, please review our return and refund policy below.
Eligibility for Returns and Refunds
- Time Period for Returns: You may return unopened products within 30 days of the purchase date for a full refund.
- Condition of Products: Products must be returned in unopened and unused condition. If the product has been opened or used, it is non-refundable.
- Defective Products: If the product is defective or damaged upon arrival, you are eligible for a full refund or replacement. Please contact us immediately if you notice any issues with the product.
How to Request a Refund
- Contact Us: To initiate a return or request a refund, please contact us at support@fit4me.io with your order number and the reason for your request.
- Return Approval: Once we receive your request, we will confirm the details and provide instructions for returning the product if applicable.
- Refund Processing: After we receive the returned item (if applicable), your refund will be processed within 7-10 business days.
Return Shipping Terms
- Return Shipping Costs: Return shipping costs are your responsibility, unless the product is defective or was incorrectly shipped.
- Shipping Method: We recommend using a shipping method with tracking and insurance to ensure your return is received. NUTRIONIKA LLC is not responsible for any lost packages returned without proper tracking.
Timeline for Refund
Once the returned item is received and inspected, a refund will be issued to your original payment method within 7-10 business days. Please note that the refund process may take additional time depending on your bank or payment provider.
Non-Refundable Items
The following items are non-refundable:
- Opened or used products
- Products purchased beyond the 30-day return period
Exchanges
If you would like to exchange a product for another, please contact us at support@fit4me.io. We will guide you through the exchange process and provide further instructions.
Contact Information
If you have any questions about our return or refund policy, or if you need assistance with a return, please contact us at support@fit4me.io.