Privacy Policy

Privacy Policy

NUTRIONIKA LLC (the "Company", "us", "we", "our"), complies with applicable privacy laws, including the General Data Protection Regulation (GDPR) where applicable, and the relevant consumer protection laws in jurisdictions where we operate. We take the protection of your personal information seriously and are committed to ensuring that your privacy is protected. Personal information includes any data that can identify you as an individual, such as your name, email address, or other personal details.

Collection:

We collect Personal Information to provide our products and services ("Products"). We may collect this information through our website  ("Website") or in the course of the sale and distribution of our dietary supplements, whether online or in person, verbally, and/or in writing.

We may collect Personal Information:

  • From our customers – when they register on our Website, request an assessment for dietary advice, purchase a nutritional plan or supplements, or otherwise interact with our Products or services.
  • From inquiries through the Website or when the Website is accessed or used.
  • From third-party service providers – when they are engaged to supply services to us, provide information to us, or invoice us for services provided.

The kind of Personal Information we may collect will depend on who you are (e.g., a customer or third-party service provider) and the nature of your interaction with us. This may include health information such as your age, weight, gender, medical conditions, allergies/intolerances, nutritional supplement use, billing information, and other personal details. If you do not provide us with all the information we request, we may not be able to fulfill orders or provide our services.

Health Information may include any information related to your health, including details about your medical conditions, allergies, supplements, or the health services you’ve received. We collect health information to provide dietary advice, meal plans, or track the supplements you have purchased.

Consent:

By using our Website, purchasing products, or supplying us with your information, you give your specific and informed consent for us to collect, use, and disclose your Personal Information (including Health Information) for the purposes specified in this Privacy Policy.

Use:

We may use any Personal Information (excluding Health Information) for the following purposes:

  • To provide our services and operate the Website.
  • To send you newsletters, respond to feedback, and communicate with third-party service providers.
  • To develop new services, enforce our Terms and Conditions, or as needed for internal purposes.

If you are a third-party service provider, we will use your information to communicate regarding the provision of services and to process your invoices.

Unless you have opted out, you consent to us using your Personal Information (excluding Health Information) for direct marketing purposes, which may include email, phone calls, SMS, or other methods to inform you about our products and services. You can opt-out of receiving direct marketing communications at any time.

Health Information:

We collect, use, and disclose Health Information in compliance with applicable privacy laws. We collect your Health Information:

  • When you request dietary advice or purchase related products or meal plans.
  • As necessary for the provision of our services, and only as needed for those purposes, or as otherwise required by law.
  • Only from you or someone authorized by you (e.g., caregiver).

We ensure that your Health Information is kept confidential and that any third parties we disclose it to also adhere to this Privacy Policy.

Disclosure and Sharing:

You agree that we may disclose Personal Information (excluding Health Information) to third parties for purposes related to your purchase or to third-party service providers that assist in delivering our services. We will not disclose Personal Information to other third parties unless you give consent or it is required by law.

Some countries or regions outside of your jurisdiction may have different data protection laws. We ensure that any third-party processors we use comply with relevant privacy laws, including the GDPR, and take measures to protect your data.

Data Security, Protection, and Quality:

We take reasonable steps to protect your Personal Information from misuse, loss, unauthorized access, modification, and disclosure. We strive to keep it accurate, complete, and up to date.

We have monitoring procedures in place to ensure the security of your data and steps to deal with any breaches. If you believe that the information we hold is incorrect or incomplete, please contact us, and we will take reasonable steps to correct it.

We may retain and use de-identified data for internal purposes.

Your Right to Erasure:

Under the GDPR, you have the right to request the deletion ("right to be forgotten") of your Personal Information in certain circumstances. If you wish to have your Personal Information erased or returned to you, please contact us at support@fit4me.io.

Cookies:

We use "cookies" technology to store data on your computer using the functionality of your browser. Many websites do this because cookies allow us to identify visitors and improve your browsing experience. You can modify your browser settings to block cookies, but if you do, our website may not function properly.

Access, Correction, and Complaints:

You can request access to, and a copy of, any Personal Information we hold about you (subject to any legal exceptions). If you believe any information is inaccurate or incomplete, or if you would like to modify the Personal Information we hold, please contact us at support@fit4me.io.

If you have concerns about how we handle your Personal Information, we encourage you to contact us so that we can address your concerns.

Transfer in Certain Circumstances:

If there is a sale, merger, consolidation, change in control, or reorganization of NUTRIONIKA LLC, we may transfer, sell, or assign your Personal Information to one or more relevant third parties, subject to this Privacy Policy.

Changes to this Privacy Policy:

We may amend this Privacy Policy from time to time. Any changes will be effective immediately upon the posting of the revised Privacy Policy on our website. We may notify you of changes by posting an announcement on our website or via email (if we have your email address). By continuing to use our Website and/or services after changes, you agree to those changes.

Contact Us:

If you have any questions about this Privacy Policy or wish to request access, correct, or update your details, or raise any privacy concerns, please contact us at support@fit4me.io.